T&C pools and service

1. The signatory must be a juristic person (registered company) or an individual of Thai nationality. A copy of the PP20 or ID card will be required.
2. Where no other building exists on the plot, a copy of the Chanote  or other land title deed will be required.
3. Completion times/dates are estimates only. Whilst every endeavour is made to deliver and/or complete within the estimated time(s) and scheduled construction phases, completion can depend on delivery of materials, weather conditions, labour & supervision availability, pandemic (eg COVID-19) restrictions, force major, Acts of God, other government impositions.
4. Unnecessary call outs of supervisory staff will be billed at ฿ 5,000.00 per day for projects up to 250Km from head office, plus ฿30.00 per additional Km and ฿1,000.00 per overnight stay if applicable.
5. Construction teams may, at their discretion, continue to work outside normal working hours (Mon - Sat 08:30 to  17:30) or through weekends or public and religious holidays.
6. Absence of the team from the worksite is not an indication that the actual work has stopped or has been abandoned. Construction teams may be required to be absent for civic or personal reasons (elections, birth, deaths, marriages, sickness, etc).
7. Overtime wages are not paid but the construction team, may benefit from an earlier completion. If the client wishes to negotiate overtime work and pay or gratuities, this must be referred to head office for approval. Other gratuities are at the discretion of the client.
8. Construction teams are not permitted take their instructions from the client, the client’s spouse, the client’s household, or the client’s representative. All instructions pertaining to design, construction, installation, additional work or services must be referred to the Head Office for written agreement.
9. Construction teams are not permitted to accept or negotiate additional work or services without referral to Head Office.
10. Accommodation near the work site is the exclusive responsibility of Swimming Pools (Thailand) Ltd and is provided for the construction team at the contractor’s expense. Temporary sanitary facilities at the work site may be provided by the contractor. The construction team is provided with adequate funds for local living requirements and servicing of their company vehicle(s). Construction teams are not permitted under any circumstances or claims, to demand payments or loans of any kind from the client.
11. Down time due to delayed delivery of materials or temporary non availability of staff will not be billed, but may incur a completion overrun.
12. Down time due to absence or delayed decision(s) of the client or his/her authorized representative will be billed and become due immediately before resumption of work. Down time due to delayed delivery of materials and/or provision of services purchased or ordered by the client from other sources or service providers will be billed and become due immediately before resumption of work.
13. The client will arrange for prompt commissioning and handover within 7 days of the written notification of completion date. Waiting may be billed at the contractor’s discretion. On client’s failure to be available for commissioning and instruction of use of the pool  and its equipment, a return to the site by the construction team and supervisor will be billed and payment required in advance.
14. In the event of a required later return to the site to effect commissioning,  any repairs and cleaning required to the empty pool due to sustained neglect will be billed and require payment on advance (this applies equally to absences or delays caused by pandemic, force majeur, Act of God, or any other causes beyond the control of Swimming Pools Thailand Ltd).
15. No penalties may be applied on the contractor, Swimming Pools (Thailand) Ltd. for later completion.
16. Constructions and installations are carried out with methods and materials to European standards as far as these are available and practical in Thailand within 100 Km of the work site.
17. Any conditions of substrate that cannot be established prior to the start of construction and which may become necessary during construction may incur additional costs.
18. Client will ensure adequate access to site 7/7 (including public holidays) from 0800 to 1830 hours for heavy vehicles. Prevention of access to the worksite by the client or his/her agent, representative, or or other contractor for any reason may incur an immediate breach of contract by the client.
19. Manual transport of materials to the site from  roadside may incur additional labour costs. Repairs to paving or other substrate due to the passage of vehicles are at client’s cost.
20. Client will provide essential services to the site: Electricity 220V, water, and water for first fill of a new pool.
21. Non availability of scheduled materials: SwimmingPoolsThailand reserves the right to suggest equipment and materials of equivalent quality and value. No penalties can be occurred for non availability or late delivery of goods and materials manufactured and/‘or supplied by 3rd parties.
22. Modifications, materials, or extra work not subject to this contract but required due to client’s request or necessary construction technical requirements revealed during  construction, may incur extra costs. An estimate will be provided.
23. Manufacturers’ guarantees are valid on original equipment from date of completion of the pool and/or delivery to the site. Client is responsible for correct operation of electrical and technical equipment according to manufacturers’ handbooks, and maintenance of water chemistry.
24. Construction guarantee: Limited guarantee (see ¶20 years (on concrete pool  shell built by SwimmingPoolsThailand) from date of completion. Tiles and grout: guarantee 1 year. Force majeur, Acts of God, vandalism, or civil/military unrest are not covered.  Construction is carried out in compliance with the conditions of the substrate established at  the  beginning  of construction: damage due to later land subsidence, neighbouring construction work, civil or international unrest, earthquake, flood, lightning strike or other natural  geophysical  occurrence. is not covered by this guarantee.
25. All Guarantees are void if modifications or adjustments are carried out other than by the contractor,  or their accredited agents. Guarantee repairs, parts and labour (according to manufacturers’ warranty) are exclusive of transportation costs of materials and/or personnel. Fees are calculated at the tariff in force.
26. All material, equipment, and supplies remain the property of SwimmingPools(Thailand) until payment in full.
27. If for any reason the client is unable to begin the construction within 60 days of the agreed start date, the deposits and any other payments will be forfeited.
28. If for any reason the contractor is unable to begin the construction within 60 days of the agreed start date, the deposits and any other payments will be refunded less any reasonable expenses occurred for administration, design, surveying, and materials already delivered to the site.
29. If for any reason the client or his/her appointed representative is unable to be present for handover and commissioning within 14 days of completion, all remaining payments become due immediately and the contractor declines further responsibility for the guarantees, condition of the project, or safety and security of the work site.
30. Budget overrun: in any case of customer indecision, force major, or Act of God, preventing completion within a reasonable time, the contractor reserves the right to renegotiate the value of the contract.
31. Withdrawal from contract by contractor: No refund for materials, equipment, and labour already supplied and used. Refunds for any payment in excess of work, products, services already supplied will  be calculated at  Swimming Pools (Thailand) Swimming Pools Thailand Ltd. retail costs and retail  prices as at the time of begin of contract.
32. Withdrawal from contract by client for any reason: No refund for project administration, materials, equipment, and labour already supplied. The cost of any work or phase of construction not yet  billed will be calculated and become immediately due.
33. Refunds of any kind for any reason will be made on completion, expiry, or rupture of contract and may take up to 30 days to process.
34. Final prices and costs may vary according to client specifications for additional materials or extra work. Amendments to the contract require the acceptance of the contractor, and written agreement by both contracting parties. Additional costs may become due immediately or on completion  of contract at the discretion of the contractor.
35. The conditions of this contract are final. In case of rupture of contract for any reason, payment of all work completed and materials supplied will become due immediately.