The Thailand Online Swimming Pool Shop - often copied, never rivalled        

TESTIMONIALS (selection from over 300)

Our customers depend on us to advise, deliver, provide field services, and build first-class pools. Celebrating 20 years in 2022 of service in the Thai pool sector, we do our best to meet and exceed our customers' expectations and have never relaxed since creating Thailand's first ever online pool store 14 years ago. Here's what just some of our customers have to say:

Great service. repair of robot Maytronics finished within 4 days can only recommend.
(from: Tolles Service. Reparatur von Roboter Maytronics innerhalb 4 tage fertig kann man nur empfehlen).

Kurt, Facebook 3 October 2023

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Hello to all the teams that make up this company, I would particularly like to send you my most sincere congratulations on the remarkable responsiveness with which you sent the Dolphin S200 robot. It is indeed appropriate to underline the fact that my acquisition was made last Thursday, September 28, on your website, at 1:26 p.m. sharp. In this context, it seemed essential to me to point out that, taking into account the carrier's non-working days during the weekend, I had the pleasure of receiving this equipment the following Monday, around 10 a.m.

I would therefore like to express my most sincere thanks to all the teams for their solid technical expertise, as well as for the quality of their advice, the team regarding shipping. Furthermore, I would like to salute the professionalism of your marketing department, which was able to convince me to choose this model in particular, as well as the excellent presentation of your website and all its sources of information.

Finally, I must underline the quality of your carrier partner. I am delighted to confirm that the robot is now installed in my swimming pool and I feel overwhelmed with happiness.  I have no doubt that you will be able to maintain this solid line of professionalism and fully satisfy the needs of your valued customers. Once again, thank you very much for your professionalism. Looking forward to seeing you again very soon.

Sincerely Olivier ,  Phuket 2 October 2023

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Hello everyone,
Let me emphasize that it is a great experience that you not only sell something, but also provide excellent after-sales service. Very unusual in this country. Many many thanks.
Best regards,
Joerg, Hua Hin, 21 July 2023

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Hello Chris
I would like to thank you, Peter and the whole installation team for the really good job done. It's a great team and Peter does it really well.  I wish you a nice and relaxing weekend. Thank you very much.
Sven, Sattahip 10 June 2923

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Wow, great service.

Very fast reply and great response/outcome.
Thank you very much!
A very satisfied customer.
Kind regards, Willem. Hua Hin, 18 May 202

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Hi. The products I received were well packaged and exactly as ordered. The difference for me was their exceptional customer service. They followed up and were patient with me as it took me some time to pay via an ATM. The shop was very fast to acknowledge the payment and always communicated where my order was in the process. I would buy from them again because I know what I am getting and I know that they have representatives dedicated to customer service.
Ryan. Chiang Mai, 24 April 2023 

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Khun Nattaya
Thank you for your extremely generous offer. I'm sure I will put it to good use in the near future.
Beyond my thanks for your unsolicited generosity, I'd like to commend you on your unwaivering support and action to ensure customer satisfaction - it is unusual these days to find that level of commitment and professionalism in any company. Thank you
Michael. Chantaburi, 19 January 2023

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Thank you for the delightful and efficient service and information. A big thank you to Chris for much assistance. Please to deal with you.Thank you also for the extra presents.I’ll be back.

Kindest regards Stephen. Kranuan, 17 December 2022,

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Hooray it's done!
Dear Mr SPT,
The 50 kg chlorine container was delivered to my home today.
Thank you again for your dedicated, friendly support. It wouldn't have worked without you!
Thank you very much, best regards, Kurt, Sa Kaeo, 10 August 2022

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Thank you for your reply. It was great to get something like that. Honest and not making false promises.
Again, thanks for the reply and all the best for the rest of the year.
Nigel, Hua Hin, 5 May 2022

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Dear Staff, Ordered yesterday.... Both arrived this morning.... excellent service...
Many thanks, Peter, Mahasarakahm, 5 October 2021

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Hello Peter,  I would like to inform you that I am really very happy with the quality of the work done, and congratulations to your very qualified staff.
Best regards, Didier, Udon Thani, 22 September 2021

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Thank you for the notification of the despatch of pool robot M400.It arrived one hour after receipt of your email.
Now that's what I call a fast delivery service
Thank you. Brian., Loei, 4 September 2021

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Thank you, the service of your company is really very good. I have never experienced this level of customer service since being in Thailand. Thanks.
Les, Nakhon Ratchaasima, 25 August 2021

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Thanks Chris
What an excellent and unexpected response. Now that’s 5* customer service.
Regards, Martin, Petchaburi, 8 July 2021

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Hello Mr. Christ,
Many Thanks.We have just received the package.
That's when the joy arises. Fastest processing and delivery in the world!
With best regards, Badri, Khon Kaen, 8 July 2021

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Dear sir
Thank you for sending the EMAUX and the free update to the larger version. Thank you very much for the additional broadcast of the Zellbrite which would by far not be taken for granted !!
In any other shop here, it would never have been enough for them to realize that the larger model needed more Zellbrite - let alone a delivery.
I wish you a good time far away from Covod and thank you very much again.
With kind regards, Erhard, Phuket, 7 June 2021

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Wish we had professionals at your level around here. Its mayhem in phuket ???? D.A., Phuket, 28 May 2021

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Hello
I have just received my Filter Kleer product and I want to make an enormous amount of accolades for such fantastic service.....there is NO shop anywhere in Pattaya can offer this type of service..... Many many thanks.  Keith, Pattaya, 25 May 2021

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Hi. Ordered a few things online from you already, your prices are great and you are definitely on the top of my list for any future purchases.
Keep up the good work! & stay safe.
Best regards, Joao, Samut Prakarn, 1 October 2020

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Wow! Next day delivery.
Thank you for your good service
Lars, Nakhon Ratschasima, 3 September 2020

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Danke für die prompte Lieferung. Super!
Kurt, Sa Kaeo, 31 August 2020

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Can I just say I have used your services twice now and find your service and range of products to be exceptional! You have fantastic support and knowledge. Keep up the great work. I will be recommending you to all of my ‘pool’ friends and look forward to my next purchase.Derek, Khon Kaen, 19 March 2020

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Product Emaux SSC50-E salt water chlorinator
I have received the product already. THANK YOU! I was amazed at how fast the delivery was... I ordered it on Thursday evening and it arrived Saturday afternoon. I appreciate the the effort to get the product to us quickly. Thank you again. K.S.  Trang, 25 January 2020

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Super service and delivery time. Device will be started tomorrow. Thanks a lot, have a nice weekend.
Jens, Pratchuapkirikahn, 28 June 2019

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Peter and the technician were on Wed.17.4. with us and have installed the control box , as well as the UV filter system and connected the pool lights . Everything worked out. This technician is really a very good worker. I would also like to thank you for your help. Without your assistance (Construction instructions, technical support, etc.) we would probably have had more trouble. Thanks again.

Thanks very much. I have been really impressed with the entire experience from SPT since the first order. I’m glad I found you. David, Bangkok, 18 April 2019

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Many thanks for your guidance. It's great to get such clear and concise advice, it's given me confidence in what has otherwise been quite foggy territory! Charles, Korat, 9 Novenber 2018

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With pool professionals with a store almost right outside my doorstep, I'm so glad I asked you to come 450 km to build my pool. Thank you also for your punctual customer service with products and chemicals at such reasonable prices. Jürgen, Surin. December 2014

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Thank you for referring me to your Chiang Mai branch.  I was amazed that among the many rude and unhelpful so called pool professionals in this city who are interested in nothing more than a quick sale of a maintenance contract that there is a real gem of a man at your local branch who came all  the way to Mae Rim to  give me the free advice that my pool only some basic attention which even my kids can do in a few minutes.
M. E., Mae Rim. 18 February 2015

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... [swimmingpoolsthailand.com]... my experience with that company, I contacted them twice by respons eemail on their website and have 1 order processed.
They are very professional with their shop. Order handling, payment, shipping and tracking as you would expect in europe.
Incredible fast responses on email question., even on saturday within hours.Posted by Rdteth on  CoolThaiHouse.com 27 March, 2016

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Good Morning, thank you very much to all of you. My special thanks are going to Chris for his excelent service information, and all his efforts.
All in all an outstanding service from your company.
Kind regards, Horst, Phuket. 2 August  2016

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Hello, this is Michiko living in Yangon and visiting Thailand now to buy swimming pool filter. Thank you so much for providing us with good guidance on which filter to buy. Michiko, Yangoon. 2 August  2016

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Dear Chris, I would thank you, one more time, for your professionalism.
Best Regards, Pierre, Bangkok, 3  August 2016

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Hi Chris, I can't tell you how pleased I am with what the gang have done.the work was beyond what I thought and can't thank you enough for getting rid of my 7 month headache.when it comes to recommending pools work or equipment,your the only company in Thailand.athis week I'm fitting the pipe and pebbles to the over flow system.thanks again,mark.

Mark, Nakhon  Pathom. 5  September 2016, Mark,

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Hi Chris and team,just a quick line to say thanks for all the work that you done in repairing my headache of a pool.its now fully auto and auto top up.the water is crystal clear ( gin) and I can't wait to get back and relax in it.thanks once again and I'll put your name in the frame of anything to do with pools.mark and wan. Mark, Nong Wua So, (Udon Thani) 23 September 2016,

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I would like to take this opportunity to express my sincere thanks to Khun Chris, as he was extremely helpful with the information provided and recommendations on the equipment to be ordered, a fantastic service provided, and I will be sure to recommend SPT to all my friends.
Gavin, Petchabun 24 November 2016