Categories

shipping

How to find a product and place your order

Part 1: FIND A PRODUCT    

There are over 3,000 products on our site, but the categories and the shopping cart are displayed on every page - you will always know where you are and you will not need to call our sales staff for help!

To make them easier to find, some products appear in two or more categories.

Comparing products: For some types of products there is a category that includes all models of all their sub-categories. Use these 'All pumps' or 'All filters' categories to compare products from different sub categories:

compare  or sort them by various criteria  sort

Links:

1. Navigation bar
2. Banners
3. Frequently purchased products
4. Category lists
5. Sub Category icons
6. Search field
7. Category product list
8. The product's page


Part 1. Finding a product.

1. Navigation bar to the most common products

How to 1

2. Some popular product series have clickable banners:

How to 2

3. Some frequently purchased products are featured on the home page. If you see what you want, you can already add the product to your cart here:

How to 3

4. All other products  can be found in their categories and sub categories:

How to 4

 5. Clicking on the category's icons will take you to the products and their spare parts. For easy navigation some products are listed in several categories:

How to 5

6. If you basically know what you want, you can search for it by its name, a keyword, or its catalogue number:

How to 6

7. A category page provides important information in the header and a list of the products in the category. If you know what you want, you can already add a product to your cart here:

How to 7

8. If you want more information, click 'View details' to open the product's full page to see much more information,videos, and downloads:

How to 8

Part 2. Placing your order

Part 2: PLACE YOUR ORDER

Making an order is easy, in fact it's much quicker than it takes to read these 'step-by-step' instructions but you will not need to call our sales staff for help.    

Links:

9. The shopping cart
10. Cart summary,
11. Addresses, order comments
12. Shipping and T&C
13. Payment selection
14. Payment by bank transfer (iBanking, ATM, Cash)
15. Payment by PayPal and Credit Card (limited)

Making an order is easy, in fact it's much quicker than it takes to read these 'walk-through' instructions but you will not need to call our sales staff for help.

9. The shopping cart is displayed on every page of this website. Adding products to it also immediately displays the shipping cost and the total in real time:

How to 9

10. The cart summary is where you check your order and make any changes, add a voucher code, or get a quotation:

Cart summary

11. Addresses, order comments:

How to 11

12. Shipping and T&C. It is important to read the Terms & Conditions:

How to 12

13. Payment selection (more instructions at HOW TO PAY). You don't need a PayPal account to pay by credit card. For some products we do not accept PayPal or Credit card payments:

How to 13

14. Bank transfer (see also How to pay by BANK TRANSFER):

How to 14

15. Payment by PayPal or Credit card (see also PayPal/Credit card). You don't need a PayPal account to pay by credit card. For some products we do not accept PayPal or Credit card payments:

• Robots

• Pumps over ฿20,000.00

• Chlorinators, UV systems, Ionizers over ฿20,000.00

• Large orders over ฿ 20,000.00

• In-field services and consultations over ฿20,000.00

Hw to 15 PayPal-CrediCard