PayPal and Credit card payments discontinued  

With effect from 1 January 2016 we no longer offer the facility of paying with your Credit Card or your PayPal account for:

• Robots
• Pumps
• Chlorinators
• Special offers

.   

Why is this?

For many years, with the exception of 2023 and 2024 when PayPal Inc. withdrew from the Thai market, we were proud to offer a single solution for PayPal and credit card payments. PayPal's return to Thailand, following the establishment of PayPal Thailand Ltd., came with increased fees, the introduction of VAT, a complex website for PayPal business accounts, bureaucratic management, limited chatbot support only, and constantly changing terms and conditions. 

Online shoppers expect lower prices. While this is common for some high-volume retail businesses, pool products represent a niche market: sales volumes are low, and wholesale discounts for retailers are minimal. In addition to this, there is the  predatory pricing (1) by multi-brand companies that sell pool products at a deliberate loss below the wholesale prices they pay.

As the only pool company in Thailand specializing in the expatriate market, we are no longer able to absorb the additional costs associated with processing PayPal and credit card payments. To continue offering this payment method, we would be forced to increase all our prices by 6%.

For your online purchases from independent shops, we recommend simple bank transfers, which are used by most specialized businesses in Thailand. This will allow you to continue to benefit from personalized service and expert pool advice in your language.

Bank transfers made via your smartphone or an ATM are generally free for both you and the seller, secure, and instant. We thank you for your understanding, and we wish you a wonderful 2026.

1. Section 18(1) of the Competition Act 1998 prohibits the abuse of a dominant position by "one or more undertakings... if it may affect trade within the United Kingdom." This is commonly known as the "Chapter II prohibition". The section is very similar to article 102 of the Treaty on the Functioning of the European Union governing the anti-monopoly laws within the EU jurisdiction.