PayPal and Credit card payments no longer available on some product lines with low profit margins

With effect from 1 January 2026 we no longer offer the facility of paying with your Credit Card or your PayPal account for:

• Robots
• Pumps over ฿20,000.00
• Chlorinators and disinfection systems over ฿20,000.00
• Special offers

Why is this?

For many years, with the exception of 2023 and 2024 when PayPal Inc. withdrew from the Thai market, we were proud to offer a single solution for PayPal and credit card payments. PayPal's return to Thailand, following the establishment of PayPal Thailand Ltd., came with increased fees, the introduction of VAT, a complex website for PayPal business accounts, bureaucratic management, limited chatbot support only, and constantly changing terms and conditions. 

Online shoppers expect lower prices. While this is common for some high-volume retail businesses, pool products represent a niche market: sales volumes are low, and wholesale discounts for retailers are minimal. In addition to this, there is the  predatory pricing (1) by multi-brand companies that sell pool products at a deliberate loss below the wholesale prices they pay the importers.

As the only pool company in Thailand specializing in the expatriate market, we are no longer able to absorb the additional costs associated with processing PayPal and credit card payments together our special services .

To continue offering this payment method, we would be forced to increase all our prices by 6%.

As with most purchases from independent online shops, we recommend simple bank transfers, This will allow us to continue to provide personalized services and expert pool advice in your language.

Bank transfers made via your smartphone or an ATM are easy, secure, and generally free for both you and the seller, secure, and instant. We thank you for your understanding, and we wish you a wonderful 2026.

And you still get the benefit of full product support and pool advice in English, French, German, and Swedish, and 10% discount on service and parts for any product you purchased from us!

1. Section 18(1) of the Competition Act 1998 prohibits the abuse of a dominant position by "one or more undertakings... if it may affect trade within the United Kingdom." This is commonly known as the "Chapter II prohibition". The section is very similar to article 102 of the Treaty on the Functioning of the European Union governing the anti-monopoly laws within the EU jurisdiction.