1. CONTACT
You can contact us through our CONTACT FORM. This will ensure your message is read by the right department. Please be sure to enter all the required details and check that your e-mail address and phone number are correct. If you do not receive an automatic reply to your mailbox within a few minutes, please check your spam. If you still do not receive a reply, please send your message again from your other e-mail account such as Gmail, but not MSN, Outlook, Hotmail, or Live.com.
You can also call us on 042 109 710 during office hours. We speak perfect English, French, German, and Thai.
If you are still unable to contact us or obtain a reply, you can send us an E-mail, but it will take longer to be processed. You can also call us on 042 109 710 during office hours. We speak perfect English, French, German, and Thai.
We do not use mobile phones, text messages, Line, WhatsAp, or any social media.

2. LANGUAGES
We speak perfect English, French, German, Swedish, and Thai. We can also receive and reply to written messages in Danish, Dutch, Greek, Italian, Norwegian, Russian, Spanish, and Ukranianian. We are the only pool company in Thailand with multilingual sales staff and engineers.

3. CONTACT HOURS
You can contact us by phone Mon-Fri 09:00-17:00. Saturday 09:00-12:00. We are closed on Sundays and all public and religious holidays. Messages sent on our contact form are answered on all days and sometimes by an evening and weekend skeleton staff.

4. HEAD OFFICE
Our company, showroom, and demo pool are in Kut Phueng (Google GPS: 17.568611, 102.313528 in the north of Nong Bua Lamphu province. We are about 40 minutes from Nong Bua Lamphu city, and 50 Minutes from Udon Thani City. Visits by appointment only. Mon-Fri 09:00-12:00, 14:00-17:00. Saturday 09:00-12:00. Closed on Sundays and all public and religious holidays.

5. SHOWROOM
Our company, showroom, and demo pool are in Kut Phueng (Google GPS: 17.568611, 102.313528) in the north of Nong Bua Lamphu province. We are about 40 minutes from Nong Bua Lamphu city, and 50 Minutes from Udon Thani City. Visits by appointment only. Mon-Fri 09:00-12:00, 14:00-17:00. Saturday 09:00-12:00. Closed on Sundays and all public and religious holidays.

6. BUSINESS HOURS
Mon-Fri 09:00-17:00. Saturday 09:00-12:00. We are closed on Sundays and all public and religious holidays.

8. CREATING YOUR ACCOUNT
All customers are required to create an account. Create your account at the log in page. Enter your email address CAREFULLY. If you have NOT received a confirmation of your account within 30 MINUTES, you have entered a WRONG email address or your mail service is blocked, please try again with another email address or send a message on our CONTACT FORM, or call us on 042 109 710. Check your spam for your confirmation BEFORE placing your first order.